Privacy Policy

Bloom Haus® Flowers, Roses (“Bloom Haus,” “we,” “us,” or “our“) operates the bloom-haus.com website and related mobile applications (together, the “Service“).

This Privacy Policy describes how Bloom Haus collects, uses, and shares information about you when you use the Service. By using the Service, you agree to the collection, use, and sharing of your information as described in this Privacy Policy.

Information We Collect

Information You Provide Directly to Us

We collect information you provide directly to us when you use the Service. This includes:

  • Account information: We collect information about you when you register for an account, place an order, or otherwise provide us with personal information. This may include your name, email address, phone number, billing and shipping addresses, payment method, demographic information, and any other information you choose to provide.
  • Order information: We collect information about the products you order, along with related shipping, billing, and payment details.
  • Communications: If you contact us directly, we may receive additional information about you. For example, when you contact our customer support team, we will receive your name, email address, phone number, the contents of a message or attachments that you may send to us, and other information you choose to provide.

Information We Collect Automatically

We also collect some information automatically:

  • Log information: We collect server logs and other information that your browser automatically sends when you visit the Service. This may include your IP address, browser type and settings, the date and time of your request, how you used the Service, and cookie data.
  • Device information: We collect information about the device you use to access the Service. This may include the device type, operating system, settings, unique device identifiers, and crash data.
  • Location Information: We may collect information about the precise location of your device when you consent to the collection of this information. We may also collect information about your approximate location, such as your city or ZIP code.
  • Usage Information: We collect information about how you use the Service. This may include your browsing behavior, purchase history, and how you interact with the Service.
  • Cookies and other tracking technologies: We use cookies and other technologies like pixels and web beacons to collect information. Cookies are small text files stored by your web browser that allow us to recognize your browser or mobile device and capture and remember certain information. For more details about how we use cookies, please see our Cookie Policy below.

How We Use Information

We use the information we collect for the following purposes:

  • Provide, operate, and improve the Service
  • Process and complete your orders
  • Communicate with you about your account, orders, and the Service
  • Better understand how you use the Service so we can customize and personalize your experience
  • Personalize the Service and provide advertisements, content, or features that match your interests and preferences
  • Monitor and analyze Service usage and trends to improve your experience and the Service
  • Notify you about changes to the Service and important Service-related notices like security and fraud notices
  • Prevent and address fraud, breach of policies or terms, and threats or harm
  • Comply with legal obligations and enforce our policies

How We Share Information

We do not sell or rent your personal information to third parties.

We share information about you in the limited circumstances described below:

  • Third Party Service Providers: We may share your information with third party companies and individuals that provide services on our behalf to support our operations (such as order fulfillment, delivery, customer service, payment processing, and promotional services). These third-party service providers are only provided with information required to perform their designated functions and we require them to agree to maintain the confidentiality of your personal information.
  • Business Transfers: Your information may be transferred to successor organization if, for example, we are acquired by or merged with another organization. In such a case, we will require the acquiring organization to follow this Privacy Policy with respect to your personal information.
  • To Comply with Laws: We may share your information to comply with applicable legal obligations and legal process, like warrants, subpoenas, and court orders. For example, we may share your information to respond to law enforcement or regulatory requests.
  • To Protect Rights, Property and Safety: We may also share information to prevent, investigate, identify or address fraud and security issues; enforce our policies; or protect the rights, property, and safety of Bloom Haus, the users of our Service, or others.

Cookies and Other Website Usage Information

We and our service providers use cookies and other tracking technologies to deliver and understand the Service, as well as to serve relevant ads to you on or off the Service. Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or mobile device or to store information in your browser. Our third-party service providers may also use cookies or other tracking technologies to collect information about your browsing activities over time and across different websites following your use of the Service.

You have choices when it comes to cookies and tracking. Most browsers will allow you to erase cookies from your computer. To do this, follow the instructions in your browser on how to delete or block browser cookies. You can set most browsers to prevent cookies or to notify you if one is being placed. However, cookies allow you to take advantage of essential features on our Service, and without them, you may encounter limitations when using our Service.

Third-Party Links and Features

The Service may contain links to other websites and online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be integrated into web pages or other online services that are not associated with us. We do not control these third-party websites or services and we are not responsible for their actions. These third parties may collect information about you when you use their services. Their use of your information is not governed by this Privacy Policy and is subject to their own privacy policies. We encourage you to read the privacy policy of each website you visit.

Security

We take reasonable measures, including physical, electronic, and administrative safeguards, to protect the personal information we collect from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. Please be aware that no security measures are perfect or impenetrable and we cannot guarantee that your data will not be accessed, disclosed, altered, or destroyed by unauthorized parties.

Children’s Privacy

Our Service is not directed to children under the age of 13. If we obtain actual knowledge that we have collected personal information from a child under 13 without parental consent, we will delete it as quickly as possible. If you believe that we may have personal information about your child under 13, please contact us as described in the How to Contact Us section below.

California Privacy Rights

If you are a California resident, you may be entitled to certain privacy rights under the California Consumer Privacy Act (CCPA). These include:

  • The right to know about the personal information we collect, use, disclose and sell.
  • The right to request deletion of your personal information.
  • The right to opt-out of the sale of your personal information.
  • The right to non-discrimination for exercising your CCPA rights.

To submit a request under the CCPA, you may contact us as specified in the How to Contact Us section below. We will need to verify your identity before processing your request. In your request, please specify your name, contact information, and the right you would like to exercise.

You may designate an authorized agent to submit requests on your behalf by providing the authorized agent with written permission to do so. We may still require you to verify your identity directly with us.

Privacy Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other updates. We will indicate at the top of this Privacy Policy when it was most recently updated. Where required by law, we will notify you of any material changes. We encourage you to check this page periodically to stay up-to-date about our privacy practices. Your continued use of the Service constitutes acceptance of any changed terms.

How to Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us:

By email: privacy@bloom-haus.com

By phone: 1-800-555-1234

By mail:

Bloom Haus® Flowers, Roses
123 Main St
Anytown, CA 12345

Cookie Policy

This Cookie Policy describes the different types of cookies and similar technologies we use when you visit or use our Service, as well as your choices surrounding their use. This Cookie Policy forms part of and is incorporated into our Privacy Policy.

What Are Cookies?

Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or mobile device or to store information in your browser. Cookies allow a web server to recognize a user’s device and store some information about the user’s preferences or past actions.

We and our service providers use cookies and other technologies like pixel tags to provide, analyze, and improve the Service; serve relevant ads to you on or off the Service; understand Service usage; determine the popularity of content; and customize the Service user experience.

Types of Cookies

The main types of cookies we use are:

  • Essential Cookies: Essential cookies enable core website functionality like security, network management, accessibility, shopping carts, and other features. You may disable these by changing your browser settings, but this may affect how the Service functions.
  • Analytics Cookies: Analytics cookies help us understand how visitors engage with and use the Service, such as by collecting information about the pages you visit, the links you click, and other actions you take in connection with the Service. We use Google Analytics cookies to track and report performance statistics.
  • Advertising Cookies: Advertising cookies are placed by us and our advertising partners to provide you with relevant content and to understand whether an advertising campaign reached its intended audience. These cookies also help us and our partners enforce our promotional terms and conditions and prevent fraudulent activity.

Your Cookie Choices

Most web browsers are set to accept cookies by default. You can change your browser settings to remove or block browser cookies but note this may impact your ability to use the Service.

Controlling Advertising Cookies

To opt-out of interest-based advertising delivered by participating third parties, please visit:

Note that opting out does not mean you will no longer see ads, it just means that the ads you see will no longer be personalized based on your interests.

Do Not Track

Your browser settings may allow you to automatically transmit a “Do Not Track” signal to online services you visit. Note there is no industry consensus as to what site and app operators should do with regard to these signals, so unless and until the law is interpreted to require us to do so, we do not monitor or take action with respect to “Do Not Track” signals. For more information on “Do Not Track,” visit http://www.allaboutdnt.com.

Changes

We may change this Cookie Policy from time to time. If we make any changes, we will change the Last Updated date above. Ongoing use of the Service after any such changes constitutes your acceptance of the revised Cookie Policy. Please check back regularly to keep informed of updates to this Cookie Policy.

Contact Us

If you have any questions about our use of cookies, please contact us at privacy@bloom-haus.com.

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